IT Helpdesk Level 2 Build your career with Blue Light IT

We’re excited to meet you!

If you are an “A” player wanting to work in an “A” team environment, grow and exceed expectations, Blue Light IT is the place for you.

We are looking for a IT Helpdesk Level 2. Fill out the following form with as much detail as possible.

Blue Light IT, a leading cybersecurity company, is looking to hire a Help Desk Level 2 IT Support Technician with Cyber security experience.

Are you an experienced IT professional looking for your next challenge? We are seeking a Level 2 IT Support Technician to join our team. As a Level 2 technician, you will be responsible for providing advanced technical support to our clients and troubleshooting complex issues.

The ideal IT Helpdesk Level 2 candidate will have:

• 2+ years of experience in IT support, preferably within an MSP environment
• Strong knowledge of Windows and Mac operating systems
• Experience with troubleshooting hardware and software issues
• Experience with PowerShell scripting, including proficiency in automating tasks, managing active directory, and creating custom scripts
• Knowledge of networking protocols
• Experience with Microsoft 365 management
• Experience with firewall management
• Excellent communication and customer service skills
• A desire to continue learning and expanding your skills

If you are a team player who thrives in a fast-paced environment and have solid experience with PowerShell scripting, networking and firewall management, we want to hear from you! Apply now and join our growing IT team. We offer the following benefits: Healthcare, 401K, flexible working schedule.